Effective Date: 6 October 2026

1. Our Commitment to Your Privacy

At Kynara Collective, we understand that choosing to work with a coach often involves sharing personal information. We take that responsibility seriously.

This Privacy Policy explains what information we collect, why we collect it, how we use it and the choices you have regarding your personal information.

Kynara Collective Pty Ltd complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Who We Are

Kynara Collective provides coaching, workshops, behavioural profiling, leadership development and related services for individuals and organisations.

Our services may include:

Individual coaching

Corporate coaching

Workshops

Group programs

Retreats

Behavioural assessments (including DISC)

Online programs

Speaking engagements

Collaboration events with other organisations

3. Information We Collect

Depending on how you engage with us, we may collect:

Personal Information

Name

Email address

Phone number

Business name

Occupation

Billing information

Information You Choose to Share

You may voluntarily provide information relating to:

Personal goals

Career

Values

Decision making

Behavioural preferences

Professional challenges

Workshop registrations

Coaching objectives

You are under no obligation to provide information you do not wish to share.

4. Why We Collect Your Information

We collect information so we can:

Deliver coaching services

Facilitate workshops and events

Provide behavioural assessments

Manage bookings and payments

Respond to enquiries

Send requested information

Improve our services

Comply with legal obligations

Where you have provided consent, we may also send:

Workshop invitations

Resources

Newsletters

Business updates

Future events

You can unsubscribe at any time.

5. Coaching Information

Unlike many health professionals, Kynara Collective does not maintain detailed clinical records or comprehensive coaching notes.

We may retain limited administrative records including:

Session dates

Bookings

Payments

Agreed coaching program

Progress against agreed objectives

Clients are encouraged to maintain their own notes, reflections and action plans.

6. Behavioural Assessments

Where behavioural profiling tools (such as DISC) are used:

Assessment results remain confidential.

Reports are provided only to the participant unless otherwise agreed.

Corporate clients will only receive individual reports where participants have been informed this will occur.

Aggregated or anonymous team data may be used for organisational workshops.

7. Workshops and Events

When you register for a workshop or event, we collect information necessary to administer your booking.

Where a workshop or event is delivered in collaboration with another organisation, your registration details may be shared with that organisation where necessary to:

administer the event

communicate event information

deliver services

Where you have separately opted in, you may also receive future communications from those organisations.

8. How We Store Your Information

We take reasonable steps to protect your information from misuse, loss and unauthorised access.

Information may be stored using secure third-party providers including:

Google Workspace

Humanitix

Zoom

Xero

CRM systems used by Kynara Collective

Secure cloud storage providers

These providers maintain their own privacy and security standards.

9. AI and Technology

Kynara Collective does not record coaching sessions using artificial intelligence, automated transcription or note-taking software unless expressly agreed by the client beforehand.

Clients are also asked not to record or transcribe coaching sessions without prior written consent.

10. Marketing Communications

We will only send marketing communications where:

you have subscribed

you have opted in

the communication is otherwise permitted by law

Every marketing email includes an unsubscribe option.

11. Website Information

Our website may collect limited technical information including:

IP address

Browser type

Device information

Pages visited

Cookies

This information helps us improve our website and understand how visitors use it.

You can disable cookies through your browser settings.

12. Accessing or Correcting Your Information

You may request access to your personal information or ask us to correct inaccurate information by contacting us.

Where permitted by law, we may refuse access in limited circumstances.

13. Third Parties

We do not sell your personal information.

We may disclose information to trusted third-party providers where necessary to operate our business, including:

payment providers

booking systems

technology providers

accountants

legal advisers

These providers are only given information necessary to perform their services.

14. Retention

We retain personal information only for as long as reasonably necessary to provide our services, comply with legal obligations and manage our business.

Information that is no longer required is securely destroyed or de-identified where practical.

15. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Kynara Collective Pty Ltd

Email: [email protected]

Website: www.kynaracollective.com

16. Changes to this Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website.